Head of HR

Remote, USA

The Head of HR is responsible for providing expertise and support to generate results and create value in the following areas of HR: recruitment and selection, associate relations, onboarding, HR administration, employment law, diversity and inclusion, as well as onboarding new customs brokers.


Your responsibilities:

  • Interact daily with management and associates to insure an open line of communication is maintained in order to identify and address any issues, needs, and/or concerns as they arise

  • Work with managers and business leadership on human resources issues, providing insight and options compliant with legislation and consistent with Zeus's people first philosophy, policies and culture

  • Investigate, document and resolve associate relations issues

  • Assist in the administration of the Customs Brokers learning program

  • Manage onboarding process

  • Conduct exit interviews, analyze data, and make recommendations to the management team for corrective action and continuous improvement

  • Involvement in operational functions as appropriate

  • Respond to unemployment claims and reports worker's compensation claims, benefits, etc.

  • Implement, communicate and manage HR programs, policies, and associate guidelines to achieve goals and fulfill legal requirements. Ensure consistency across the organization with all existing programs

  • Sourcing, assessing, interviewing and influencing talent for all levels of positions, with a primary focus on brand recruiting

  • Develop recruitment strategy for each open position in partnership with field leadership; clearly defines sourcing strategies and expectations

  • Develop candidate slates to present to hiring managers and work as a liaison between candidates and hiring managers throughout the full cycle recruiting process.

  • Works closely with other team members to provide input to and participate in HR programs and initiatives

Your requirements:

  • Bachelor's or Master’s degree in related field plus 5+ years of experience in HR generalist functions (recruiting, employment, employee relations, training, etc.)

  • Knowledge of HR practices and principles, and applicable labor, pay, benefits, health and safety laws and regulations

  • Strong knowledge of HR practices and principles, employee relations, and applicable labor, pay, benefits, health and safety laws and regulations

  • Previous experience and proven ability to objectively coach employees and management through complex, difficult, and personal issues

  • Ability to handle high level of confidentiality and common sense regarding employee information

  • Ability to deal tactfully and courteously with employees at all levels and the general public

  • Strong interpersonal, communication and presentation skills

What you get:

  • Competitive salary and equitable compensation  

  • Generous Benefits Package globally

  • Company Equity

  • 401k to prepare for your future

  • Paid holidays and flexible paid-time-off

  • Structured onboarding; continuous Learning & Development tied to a personalized career path

Job Type: Full-time